Frequently asked questions to help you buy a voucher, a gift box or an item - DEMEURES DE VARENNES
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. You can also choose to receive it in gift pouch version at your home, at our establishment DEMEURES DE VARENNES.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our DEMEURES DE VARENNES gift boxes directly on our e-commerce website. The gift boxes are available for online purchase with immediate delivery in digital format or to your home. Our DEMEURES DE VARENNES gift boxes allow you to offer a relaxing and indulgent experience just a stone's throw from Paris.
Can the gift check be sent directly to the beneficiary without showing the amount?
It is possible to have the gift check sent directly to the beneficiary without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at our establishment DEMEURES DE VARENNES.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up directly at our establishment DEMEURES DE VARENNES when placing your online order. The box is available in digital version or as a gift pouch, depending on your preference.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different beneficiaries at DEMEURES DE VARENNES. Each box will be personalized according to your wishes, whether it's for a gourmet moment, a wellness getaway, or a gift certificate with a free amount.
How do I create a group fund and invite people?
To create a group gift and invite friends and family to contribute to a DEMEURES DE VARENNES gift box, select the dedicated option during your online purchase. You can then share a link via email to allow participants to add their contribution. The recipients can then use their gift box to book a wellness or gourmet experience at our establishment.
How can I choose the amount for a gift card?
You can freely choose the amount of your gift certificate from the available options, such as the 200€ gift certificate or the open-amount gift certificate, to offer a custom experience at Demeures de Varennes.
How can I log in to my account?
To access your account on our Demeures de Varennes website, go to the login page and enter your email address and password. If you have forgotten your password, use the 'Forgot Password' option to reset it.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button at DEMEURES DE VARENNES.
Can I purchase multiple gift vouchers at the same time?
You can purchase multiple gift boxes at the same time, they will all be included in your order. Whether it's to offer a stay, a dinner, or a wellness moment, Demeures de Varennes allows you to choose and customize your gift boxes according to your wishes.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option on our DEMEURES DE VARENNES website.
How do I purchase or give a gift box?
To offer a DEMEURES DE VARENNES gift box, select the box of your choice, add it to your cart, and personalize it with a message before finalizing your order. You can choose to send it immediately in digital format or receive a gift pouch version at your home, for a relaxing and indulgent experience to share with two.
Can we give a gift certificate and let the recipient choose the experience?
Yes, you can offer a gift certificate with a custom amount to Demeures de Varennes, allowing the recipient to freely choose a stay, a dinner, or a brunch according to their preferences.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the terms and conditions specified at the time of purchase. DEMEURES DE VARENNES offers a variety of gift boxes, ranging from wellness stays to gourmet moments, for a relaxing and pleasurable experience just steps away from Paris.
Is the gift box customer service reachable by email?
You can reach us by email at the address indicated on our website for any questions regarding your gift box. We commit to responding within 48 business hours, at our establishment DEMEURES DE VARENNES.
Is the gift box customer service reachable by phone?
The customer service of Demeures de Varennes is reachable by phone from Monday to Friday, 9 AM to 6 PM.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on the Demeures de Varennes website. Log in with the credentials provided at the time of purchase to access this information.
Is there an online chat available for questions about gift boxes?
You can ask your questions about the gift boxes via our online chat available on the DEMEURES DE VARENNES website. This service is at your disposal to assist you in using your gift box.
Is there a dedicated customer service for gift boxes?
Our customer service is at your disposal for any questions regarding your DEMEURES DE VARENNES gift box.
Is there a dedicated FAQ for gift boxes?
Yes, this FAQ will guide you on how to use your gift box at Demeures de Varennes. You will find information about booking, validity, and included services, such as massages at the Nuxe Spa or Sunday brunches.
Is spa access included in my gift box?
Access to the spa is included in some DEMEURES DE VARENNES gift boxes. To find out the details of your box, check the specific conditions included in your gift box.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a DEMEURES DE VARENNES gift box has access to the same services as other customers, subject to the reservation conditions and availability of the establishment.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find all the necessary information to fully enjoy your experience at Demeures de Varennes.
Is parking included in my gift box?
Parking is not included in the DEMEURES DE VARENNES gift boxes.
Is breakfast included in my gift box?
Breakfast is not included in the DEMEURES DE VARENNES gift boxes. To enjoy a Sunday brunch, you can choose the dedicated gift box or book this gourmet moment as an addition to your stay.
Is special attention given to the recipient of a gift box?
Recipients of a DEMEURES DE VARENNES gift box receive special attention for a relaxing and well-being experience, with Nuxe signed treatments and gourmet moments to share, in a lush and authentic setting, within our DEMEURES DE VARENNES establishment.
Is a welcome drink included in my gift box?
The DEMEURES DE VARENNES gift boxes include a welcome drink to greet you in a lush and authentic setting.
Should we bring towels to the Spa?
The towels are provided by the Nuxe Spa at DEMEURES DE VARENNES, so you can fully enjoy your relaxation moment without having to worry about it. This exceptional spa welcomes you in a lush and soothing setting, for a complete well-being experience at our establishment DEMEURES DE VARENNES.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them according to your needs, directly on our DEMEURES DE VARENNES website. Customization options are available to meet your specific requirements.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or paper format. The boxes are available in several options, such as wellness stays, massages, or brunches, to offer a moment of relaxation and indulgence at Demeures de Varennes.
Do you offer preferential rates for bulk purchases?
Discounted rates apply for large quantity purchases, with a customized quote based on the ordered volume at DEMEURES DE VARENNES.
Do you offer an advantageous and personalized solution for works councils (CSE)?
DEMEURES DE VARENNES offers custom solutions for employee committees, with preferential rates and customization options tailored to your specific needs.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your DEMEURES DE VARENNES gift box, you can provide us with your order number and the new details. We will update the email address associated with your gift box, according to the conditions of the DEMEURES DE VARENNES establishment.
How can I leave a review for my gift box?
You can share your experience and leave a review of your gift box by logging into your customer account. Your feedback will help us improve our services at DEMEURES DE VARENNES.
How can I contact the store?
The general terms and conditions for the sale and use of gift boxes are available on the DEMEURES DE VARENNES website.
Is there a dress code for the gift box?
To fully enjoy your gift box, smart casual attire is recommended for the restaurant and spa at DEMEURES DE VARENNES. The establishment DEMEURES DE VARENNES combines elegance and relaxation in a pastoral setting.
From what age can I get a treatment?
The minimum age to receive a treatment at DEMEURES DE VARENNES is generally 16 years old, but it may vary depending on the type of treatment chosen. You can enjoy a range of Nuxe signature treatments for an absolute relaxation experience in our exceptional spa DEMEURES DE VARENNES.
Is it absolutely necessary to make a reservation?
Reservation is essential to enjoy your gift box at Demeures de Varennes. The beneficiary can book their dates with the establishment according to availability. Demeures de Varennes welcomes you to their bucolic universe.
How can one access the hotel from the airport?
To access Demeures de Varennes from the airport, you can choose a taxi or a private transportation service. The establishment is located in Varennes-Jarcy, Île-de-France, approximately 30 minutes from Paris-Orly Airport and 50 minutes from Charles de Gaulle Airport, depending on traffic. Demeures de Varennes.
Is the establishment accessible to people with reduced mobility?
DEMEURES DE VARENNES are accessible to people with reduced mobility, with adapted facilities to make their stay easier.
Are pets allowed in the establishment?
Les animaux de compagnie sont acceptés. Nous vous remercions de bien vouloir nous en informer lors de votre réservation. DEMEURES DE VARENNES.
Where can I find the menus?
The menus for Demeures de Varennes are available on the detailed sheet of each box or directly on the establishment's website. You will also find information about the gourmet experiences offered, such as Sunday brunches or dinners at the restaurant. Conditions may vary depending on the chosen services, at our establishment Demeures de Varennes.
What are the hours of operation?
The service hours at Demeures de Varennes vary depending on the activities. For a relaxing stay in the heart of Essonne, you can enjoy the Nuxe spa and the restaurant in a lush setting, with services tailored to your moment of relaxation. Demeures de Varennes.
Is there parking available near the establishment?
The DEMEURES DE VARENNES establishment offers free private parking for its clients, located within its 2-hectare wooded domain.
What are the delivery methods for gift boxes/vouchers?
The DEMEURES DE VARENNES gift boxes can be sent immediately by email or as a gift pouch to your home. You can choose the delivery method that suits you best when making your purchase.
Is postal delivery offered?
Yes, we offer postal delivery of our gift boxes. You can opt for immediate digital delivery or choose a gift pouch version delivered to your home, for a careful gifting experience at DEMEURES DE VARENNES.
In addition to gift boxes, is it possible to order or have items delivered?
DEMEURES DE VARENNES offers only gift boxes for stays, gourmet moments or wellness treatments. You can customize your box according to your wishes and benefit from immediate delivery in digital format or a gift pouch version at home DEMEURES DE VARENNES.
Is the gift box available in physical format?
You can choose between a digital gift box or a physical format to offer a moment of relaxation at Demeures de Varennes.
Is the box presented in a neat packaging?
Yes, the DEMEURES DE VARENNES gift boxes are presented in a carefully crafted packaging, for an elegant and refined gifting experience.
Is the gift box available in a digital format (e-gift box)?
Yes, our gift boxes are available in a digital version. You can choose to have it delivered by email, which allows for immediate redemption of your DEMEURES DE VARENNES gift box.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient during your order on our website. The box is available in digital format or as a gift pouch, depending on your preference, for immediate delivery or at home, in our establishment DEMEURES DE VARENNES.
Do you deliver gift boxes internationally?
The DEMEURES DE VARENNES gift boxes are delivered internationally, with varying shipping costs and delivery times depending on the destination. You can choose to send them immediately in digital format or have a gift pouch version delivered to your home.
What are the delivery times for gift boxes by mail?
The DEMEURES DE VARENNES gift boxes are sent immediately in digital format after purchase. If you prefer a gift pouch version, it will be shipped to your home within a few days. Recipients can then book their dates directly with the DEMEURES DE VARENNES establishment.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The boxes are sent in digital format immediately, or in gift packaging to your home, depending on your choice, at our establishment DEMEURES DE VARENNES.
Is express delivery available?
Express delivery of your gift box is available in digital format, with immediate dispatch. You can also choose a gift pouch version delivered to your home, according to the options offered during your order at DEMEURES DE VARENNES.
How can I track my order?
You can track your order by logging into your account on our website. Your gift box will be sent immediately in digital format, and you can customize it to your liking. Enjoy your moment of relaxation at Demeures de Varennes.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail according to your preference. The digital version is sent immediately, while the gift package is delivered to your home. Enjoy this offer at DEMEURES DE VARENNES.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher is immediate if you choose the digital version. If you opt for postal delivery, your gift package will be sent within 2 to 3 business days by DEMEURES DE VARENNES.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at DEMEURES DE VARENNES, your gift box remains valid. You can use it for a new reservation according to the conditions of our establishment DEMEURES DE VARENNES.
Can my gift box be extended if not used?
The extension of your gift box depends on the validity conditions indicated at the time of purchase. You can enjoy your moment of relaxation or indulgence at our establishment DEMEURES DE VARENNES.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the conditions of the DEMEURES DE VARENNES establishment. You can choose from a variety of experiences, such as wellness stays, massages, or brunches, to fully enjoy your moment of relaxation.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the reservation conditions. You can enjoy a moment of well-being at the Nuxe Spa of DEMEURES DE VARENNES, with a range of Nuxe signature treatments to help you relax in complete serenity, at our establishment DEMEURES DE VARENNES.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and reservation conditions of Demeures de Varennes. You can book your dates with the establishment to fully enjoy your relaxation and well-being experience.
Is there a cancellation period for gift box reservations?
The cancellation period for reservations made with a gift box depends on the conditions specified at the time of your reservation at Demeures de Varennes.
Is it possible to reschedule without fees with a gift box?
Rescheduling is possible depending on the availability of DEMEURES DE VARENNES.
Can I convert my gift box into a gift card?
The DEMEURES DE VARENNES gift boxes cannot be converted into gift checks. You can use them to book an experience at our establishment, such as a wellness stay or a Sunday brunch.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
DEMEURES DE VARENNES offers special gift boxes for events like Valentine's Day, Christmas, or weddings, with unique experiences such as couple's massages or gourmet brunches to share, for unforgettable moments in a green and authentic setting.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
DEMEURES DE VARENNES offers gift boxes suitable for various occasions, such as birthdays or gatherings with friends. You will find delicious moments to share, wellness getaways, or even open-ended gift vouchers to offer a custom experience in a picturesque setting at DEMEURES DE VARENNES.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The DEMEURES DE VARENNES gift boxes are official and guaranteed without intermediaries. You get the best rate by purchasing directly from our online store, with secure payment and immediate digital delivery. Enjoy the authentic experience of our establishment DEMEURES DE VARENNES.
Are the services included in the gift boxes identical to those consumed on site?
The services included in our gift boxes correspond to those offered by the DEMEURES DE VARENNES establishment, such as massages, brunches, and wellness stays. The specific conditions of each offer are detailed upon purchase, for a relaxing and gourmet experience just a stone's throw from Paris.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Exchanges of services, such as a massage instead of a facial treatment, are possible depending on availability and the reservation conditions of Demeures de Varennes.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a DEMEURES DE VARENNES gift box. The payment terms are indicated during the order on our official store.
Is online payment secure?
Online payment on our website is fully secure, ensuring the protection of your banking data. This way, you can shop with complete peace of mind to offer an exceptional moment at our establishment DEMEURES DE VARENNES.
Is payment via group or shared payment possible?
Payment via group fund or shared payment is not available at the moment. You can pay for the gift box by credit card, bank transfer, or PayPal according to the options offered during your order at Demeures de Varennes.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience at DEMEURES DE VARENNES, with moments of relaxation and indulgence to share, such as a duo massage or a Sunday brunch, in our establishment DEMEURES DE VARENNES.
Is it possible to pay in installments?
The option to pay in installments is not mentioned among the ordering conditions for the gift boxes at DEMEURES DE VARENNES.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You receive an immediate digital delivery, and the lucky recipient can then book their dates at our establishment DEMEURES DE VARENNES.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for their purchases of gift boxes at our establishment DEMEURES DE VARENNES.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Yes, all payments made on our online store are secured by a certified provider compliant with PCI DSS standards, ensuring the security of your transactions at DEMEURES DE VARENNES.
When purchasing a gift box, do I keep the history of my orders?
Yes, you can view your order history in your customer account on the Demeures de Varennes website. There, you will find all the necessary information to track your purchases of gift boxes.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payment by credit card, PayPal, Apple Pay, and Google Pay for your DEMEURES DE VARENNES gift boxes.
Can I receive an invoice after my purchase?
After purchasing a gift box, an invoice will be automatically sent to your email. You can also find it in your customer account on the Demeures de Varennes website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
Yes, you can pay for your gift box with a Visa, Mastercard, or American Express credit card. The payment is secure and goes directly to the establishment DEMEURES DE VARENNES.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box at Demeures de Varennes. Check its validity and usage in our establishment's general terms and conditions.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. You benefit from a secure payment directly with our establishment DEMEURES DE VARENNES.
Do you accept vacation checks?
Vacation vouchers are accepted for the purchase of gift boxes in our establishment DEMEURES DE VARENNES.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your online order. This message will be included with the gift box for a personal touch, at DEMEURES DE VARENNES.
Can we add options to your gift box offers?
The gift boxes from DEMEURES DE VARENNES can be personalized according to the available options, such as adding a massage or a brunch. Each box is designed to offer a unique experience of relaxation and indulgence in a rustic setting, just a stone's throw from Paris, at DEMEURES DE VARENNES.
Do you offer premium packaging for gift boxes sent by mail?
To enhance your gift box, we offer premium packaging options when you place your order online. You can choose the packaging you like for a personal touch, and your box will be sent to your home or the recipient's address, depending on your preference, by Demeures de Varennes.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark the special occasion, such as a birthday or wedding, during your online purchase. The gift boxes from Demeures de Varennes offer a relaxing and indulgent experience just steps away from Paris, in a picturesque and authentic setting.
How do I request a refund for a gift box purchased online?
To request a refund for your gift box purchased online, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase, at our establishment DEMEURES DE VARENNES.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be sent to you, subject to availability. This service is offered by our establishment DEMEURES DE VARENNES.
Can partially used gift boxes be refunded?
Partially used gift boxes at Demeures de Varennes are non-refundable. The terms of use are specified at the time of purchase.
Is it possible to exchange a gift box for another of equivalent or higher value?
You can exchange a gift box for another of equal or greater value, according to the terms of use indicated at the time of purchase. Les Demeures de Varennes offer a variety of gift boxes for moments of relaxation and indulgence to share with two.
Does the right of withdrawal apply to the purchase of a gift box?
The DEMEURES DE VARENNES gift boxes are neither exchangeable nor refundable, as they are service-based. The right of withdrawal does not apply to these purchases.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the general terms and conditions of our establishment DEMEURES DE VARENNES.
What should I do if the received box is damaged or contains an error?
If your DEMEURES DE VARENNES gift box is damaged or contains an error, you can benefit from an exchange or a refund according to the purchase conditions. The digital box is sent immediately after your order, and you can opt for a gift pouch version delivered to your home DEMEURES DE VARENNES.
Can I get a refund for a gift box if I change my mind after purchase?
The refund conditions for a DEMEURES DE VARENNES gift box are specified at the time of purchase, depending on how it is used.
What happens if the recipient couldn't use the gift box before its expiration date?
The DEMEURES DE VARENNES gift box must be used before its expiration date. If this date is exceeded, the box can no longer be used. It is advisable to check the validity conditions at the time of purchase to anticipate any eventuality.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, the refund conditions depend on the purchase terms and the availability of the DEMEURES DE VARENNES establishment.
How can I redeem the cashback?
To use your gift box, you can book it directly with the establishment by following the instructions indicated on the box. The beneficiary can choose their stay or service dates according to availability. Les Demeures de Varennes.
What is the processing time for a refund after I make a request?
The refund processing times for a gift box purchased at DEMEURES DE VARENNES depend on the specific conditions of the establishment. Generally, the refund is processed within 14 days after the request, subject to the terms of use of the gift box.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The DEMEURES DE VARENNES gift boxes are neither exchangeable nor refundable. We invite you to check the general terms and conditions for more details.
Are there any dates excluded for gift boxes?
Some dates may be excluded according to the conditions of the DEMEURES DE VARENNES establishment. We advise you to check the available dates during your booking to fully enjoy your experience.
Is booking with a gift box subject to availability?
The reservation of your gift box at Demeures de Varennes is subject to the availability of our establishment. To fully enjoy your moment of relaxation or indulgence, we recommend that you book your dates as soon as possible. Enjoy our bucolic universe and our wellness and gastronomic services, in the heart of Essonne, at the entrance of the pretty village of Varennes-Jarcy.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password at DEMEURES DE VARENNES.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at Demeures de Varennes, have your gift box number ready, which is essential to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend at DEMEURES DE VARENNES depends on the establishment's availability. For example, the Sunday brunch is accessible every Sunday starting at 12 PM. For other services, check the conditions at the time of booking with DEMEURES DE VARENNES.
Can I use my gift box on holidays?
The use of your gift box at DEMEURES DE VARENNES is possible on public holidays, subject to availability. For a moment of relaxation near Paris, check the availability at our establishment DEMEURES DE VARENNES.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box from Demeures de Varennes depend on the establishment's availability. The beneficiary can choose their dates based on the available slots, enjoying a relaxing getaway just steps away from Paris, in a green and authentic setting.
Can I book online with my gift voucher?
Booking with a gift box at DEMEURES DE VARENNES is done directly with the establishment, which will offer you available dates to enjoy your experience.
Can I make a reservation by phone with my gift box?
Telephone reservations are possible with your gift box at Demeures de Varennes.
Can I make a reservation by email with my gift box?
Booking with a gift box at Demeures de Varennes can be done by email according to the establishment's terms. For a relaxing and indulgent experience, Demeures de Varennes offers easy and personalized booking directly through their website.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the establishment DEMEURES DE VARENNES.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher at Demeures de Varennes. Any additional charges or options, such as extra treatments at the Nuxe Spa, are at your own expense.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary you indicated at the time of purchase. It is valid for a relaxing or gourmet experience at our establishment DEMEURES DE VARENNES.
Can my gift box be used all at once?
Your gift box can be used in one go to enjoy a wellness or gourmet experience at DEMEURES DE VARENNES. You can book your dates directly with the DEMEURES DE VARENNES establishment.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for a relaxation or gourmet experience at our establishment DEMEURES DE VARENNES.
Is my gift box valid in only one establishment?
Your gift box is valid only for an experience at DEMEURES DE VARENNES, a 4-star hotel located in Île-de-France, in Varennes-Jarcy. You can thus enjoy our stays, massages or brunches at our establishment DEMEURES DE VARENNES.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your room depends on availability at the time of your reservation. The conditions and applicable supplements should be checked during your stay at Demeures de Varennes.
Can someone else use my gift box?
The gift box is personal and can only be used by the designated beneficiary. You can book your dates at the establishment to enjoy your relaxing moment or gourmet experience in an authentic setting at Demeures de Varennes.
Can an additional payment be requested on-site when using the gift box?
A supplementary payment may be requested when using your gift box, depending on the services chosen. The terms are specified on your gift box and during the booking, at our establishment DEMEURES DE VARENNES.
Is an ID required upon arrival when using a gift box?
Upon your arrival at Demeures de Varennes, you may be asked to present an ID to validate your reservation made with a gift box.
Do you accept pets?
DEMEURES DE VARENNES accommodates pets according to the establishment's conditions. You can enjoy your stay in the heart of nature with your pet at DEMEURES DE VARENNES.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account on our website and follow the instructions. You can choose your stay or service dates directly with our establishment DEMEURES DE VARENNES.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box at Demeures de Varennes. You can order as a guest.
Is my gift card divisible? Can I use it multiple times?
DEMEURES DE VARENNES gift certificates can be used in multiple occasions, depending on availability and the establishment's conditions. Take advantage of this flexibility to fully enjoy your relaxation and gourmet experience in the rustic setting of DEMEURES DE VARENNES.
What are the check-in and check-out times?
The check-in and check-out times at Demeures de Varennes are set to ensure an optimal relaxation experience. You will be able to fully enjoy your stay in this bucolic setting, nestled in the heart of Essonne.
What services are included in a gift certificate?
The services included in a DEMEURES DE VARENNES gift voucher depend on the chosen box set. You can enjoy a wellness getaway, a duo massage, a gourmet brunch, or even a dinner in our restaurant, depending on the selected option.
What is the difference between a gift box and a free amount voucher?
A gift box from DEMEURES DE VARENNES offers predefined experiences such as a stay, a dinner, or a massage, while an open amount voucher allows you to freely choose a service from all those offered by the DEMEURES DE VARENNES establishment.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are clearly stated on our website. You can consult them before your purchase to offer a moment of relaxation or a gourmet experience at Demeures de Varennes.
How do I use a gift box during booking?
To use your gift box at Demeures de Varennes, book directly with the establishment and provide your unique code. Specific conditions are detailed at the time of purchase, and you will be able to fully enjoy your moment of relaxation or indulgence in our picturesque setting.
Can the gift box be transferred to a third party?
You can gift the box to a third party by indicating this during your order. The recipient will then be able to book their stay or service dates directly with Demeures de Varennes.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the conditions of the DEMEURES DE VARENNES establishment. You can choose from various gift boxes, such as the massage & brunch or the wellness stay, to offer a moment of relaxation and indulgence for two.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, we will send you a duplicate or a digital box according to the conditions of the establishment DEMEURES DE VARENNES.
What is the validity period of a gift box?
The DEMEURES DE VARENNES gift boxes are valid for 1 year from the date of purchase, offering flexibility to plan a moment of relaxation or indulgence just a stone's throw from Paris.
Are children allowed?
Children are welcome at Demeures de Varennes, where they can enjoy the natural and peaceful environment of the estate. The establishment has 53 comfortable rooms, suitable for a family stay. Demeures de Varennes.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the recipient of your gift box does not spend the entire value, the remaining balance will be lost. In case of exceeding the value, an additional payment will be required, according to the conditions of the establishment DEMEURES DE VARENNES.
Is the spa access private?
Access to the spa at DEMEURES DE VARENNES is a shared space, designed to offer an absolute relaxation experience to all visitors. This exceptional spa offers a range of Nuxe signature treatments to help you recharge in complete serenity, within a peaceful haven surrounded by a 2-hectare wooded park. Enjoy this moment of well-being in our establishment DEMEURES DE VARENNES.
What types of gift boxes do you offer?
We offer gift boxes for wellness stays, couple's massages, Sunday brunches, or open-amount gift certificates, to be used for a moment of relaxation or a gourmet experience at our establishment DEMEURES DE VARENNES.